Team Leader / Supervisor

Job title: Team Leader/Supervisor - immediate start available

Location: Trafford Shopping Centre

Hours, contract type: Full time, permanent (weekends included)

Must be fully flexible and able to work late shifts (closing at 10pm).

Love cookies? So do we.

At MyCookieDough, we started with a dream (and a serious sweet tooth) at university. We perfected a gooey, fresh-baked cookie dough that the world had never seen before – and the rest is sweet, sweet history.

From Cardiff to Manchester, now we’re growing further – and our store in Trafford Centre needs a passionate Team Leader to lead the way!

OBJECTIVE:

We are currently seeking a Team Leader to join our team at My Cookie Dough in Trafford, UK. As a Team Leader, you will be responsible for overseeing the day-to-day operations of our store and ensuring that all staff members are providing exceptional customer service.

Key responsibilities:

• Assist in the training and development of staff members
• Supervise and delegate tasks to staff during shifts
• Ensure that all food safety and hygiene standards are being met
• Handle customer complaints and provide solutions in a timely manner
• Assist in monitoring inventory levels and place orders for supplies as needed
• Maintain a clean and organized work environment

Selection criteria:

• Previous experience in a supervisory role
• Excellent communication and interpersonal skills
• Strong leadership abilities
• Ability to work well under pressure
• Knowledge & understanding of food safety regulations

If you are passionate about providing great customer service and have a strong work ethic, we would love to hear from you.

Please submit your resume to apply for the Team Leader position.

Benefits:

• Company pension
• Employee discount
• Store discount

Ability to commute/relocate:

• Manchester M17: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Please confirm a few dates/times when you would be available for a face-to-face interview - thank you!

Experience:

• Food retail: 2 years (preferred)
• Supervising: 2 years (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person