Outreach Family Support Worker

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. 

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

Our Practice Model – “Our City, Our Children, Together” – was chosen by colleagues, parents and carers, children, and young people to reflect our collective commitment to working collaboratively, it is more than just a practice model, it is a shared vision. Every part of this model has been co-produced with the people who access and deliver our services. It represents our values, our relationships, and our belief that, by working together, we can create the best outcomes for children, young people, and their networks. This is a model we can be proud of and one that truly belongs to all of us.

Working as an Outreach Family Support Worker, you will be taking responsibility to provide high quality, outreach and home based Family Help support to children and families using a whole family approach.

The Role:

• As an Outreach Family Support Worker, you will be responsible for providing intensive and targeted support to vulnerable children and young people.
• An Outreach Family Support Worker will use a strength-based approach to complete Early Help Assessments with children and their families.
• Keeping effective records on electronic systems, which includes the recording of plans, assessments, and associated general notes is key to the role of Outreach Family Support Worker.
• As an Outreach Support Worker you will support families and carers in developing practical parenting strategies which enhance positive parent/carer-child relations.
• In your role as an Outreach Support Worker you will attend regular supervision sessions with the Consultant Social Worker.
• Providing evidence that work is progressing and that plans are improving outcomes for children and young people is key in the role of an outreach support worker.
• In your role as an Outreach Family Support worker you will visit children, young people, and families in their home environment to provide targeted support to improve outcomes.

Our offer to you:

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days.
• Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception.
• Part of the Local Government Pension Scheme – option to join the AVC Scheme.
• Progression - opportunities and training through a wide range of high quality learning.
• Health and Wellbeing - offer including Employee Assistance Programme.
• Cycle to Work and Travel Pass Schemes. 
• Drive Time – a salary sacrifice car lease scheme.
• Family friendly policies with enhanced leave.
• Discounted Gym Memberships.
• Employee Volunteering Scheme.
• Medicash.

Next steps:

• Closing date: midnight Friday 17 April 2026
• Shortlisting date: Wednesday 22 April 2026
• Interview date: Wednesday 29 April 2026
• Interview type: Face to Face

We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.